Privacy Policy

Effective Date: May 30, 2025.

EmergDENT (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, contact our offices, or receive care from us.

1. Information We Collect
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We may collect the following types of information:Personal Information: Name, email address, phone number, address, date of birth.Health Information: Medical history, dental records, insurance information, treatment plans, and other health-related data.Website Usage Data: IP address, browser type, device information, pages visited, and other analytics data through cookies and similar technologies.

2. How We Use Your Information
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Your information is used for the following purposes:To provide and manage dental care and emergency services.To communicate with you regarding appointments, treatment, and billing.To process insurance claims and payments.To improve our website and services.To comply with legal and regulatory obligations.

3. Consent
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By providing us with your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Your Information
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We do not sell or rent your personal information. We may share your information with:Licensed dental professionals involved in your care.Insurance providers and billing agents.Third-party service providers who help us operate our clinic or website (subject to confidentiality agreements).Regulatory authorities as required by law.

5. Data Security
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We take appropriate administrative, technical, and physical measures to safeguard your personal information from unauthorized access, use, or disclosure.

6. Your Rights
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You have the right to:Access your personal health records.Request corrections to your information.Withdraw consent for certain uses.File a complaint with our privacy officer or with the Office of the Privacy Commissioner of Canada.

7. Cookies and Analytics
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Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand usage patterns and improve user experience. You can disable cookies through your browser settings.

8. Third-Party Links
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Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.

9. Contact Us
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If you have any questions about this Privacy Policy or wish to access or correct your information, please contact:

Privacy Officer
EmergDENT
5101 Dundas St West, #102 Etobicoke, ON
Email: info@emergdent.com
Phone: 1-833-336-8911

10. Changes to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on our website and will take effect immediately upon posting.